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……while, the line was getting long and antsy with the delay. The customer became very belligerent and the new issue became calming down someone outwardly unhinged. Several options presented themselves. Eventually, a calmer discussion ensued.
Connie Song
Aimée Brown Gramblin
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Age of Empathy founder. Creativity Fiend. Writer, Editor, Poet: life is art. Nature, Mental Health, Psychology, Art. Audio: aimeebrowngramblin.substack.com
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